What should I do If I can't pay my invoice by the due date?

If you are unable to pay your invoice by the designated due date, the best thing you can do is contact me so that we can make arrangements.

Overdue Invoices For Website Hosting: Once your invoice becomes overdue, you have a 15 day grace period, during which, your services will remain active. You will continue to receive automated, overdue invoice reminders until your invoice has been paid.

If you fail to pay your overdue invoice during the grace period, your account will then enter service suspension status. This means all services related to the overdue invoice are temporarily suspended until the invoice has been paid. During suspension status, websites will not be accessible, emails setup through the account will not work, and account access may be partially or fully restricted. Once the overdue invoice has been paid, all services will be restored with no loss of data.

If your invoice goes 30 days past due, all services related to the overdue invoice are permanently terminated. This means all data associated with your hosting account (website files, emails, email accounts, DNS, databases, etc.) will be permanently deleted and wiped from the server. Once this happens, there's no way to recover any lost data.

  • 2 Users Found This Useful
Was this answer helpful?